SHIPPING POLICY

SHIPPING POLICY 

We currently ship across India.

Order Processing Time
All confirmed orders are processed within *24–48 hours* (excluding Sundays and public holidays).

Estimated Delivery Time
* Metro Cities: 3–5 Business Days
* Other Locations: 5–8 Business Days
Delivery timelines are estimates and may vary depending on courier serviceability and location.

Shipping Charges
* Free Shipping on Prepaid Orders
* Additional COD charges may apply where applicable

Tracking Information
Tracking details will be shared via SMS or Email once the order is dispatched.

Delivery & Address Responsibility
Customers must provide accurate shipping details. Incorrect addresses, repeated delivery failures, or unreachable customers may result in order cancellation.

Delays & Liability
Veltrix Store is not responsible for delays caused by courier partners, weather conditions, strikes, or other unforeseen circumstances beyond our control.

Our Promise
Secure Payments | Fast Dispatch | Easy Customer Support