PRIVACY POLICY

PRIVACY POLICY 

At Luven Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, and safeguarded when you visit our website or make a purchase.

1. Information We Collect
When you interact with our store, we may collect the following information:
• Full Name
• Phone Number
• Shipping and Billing Address
• Email Address
• Payment Information (securely processed by third-party payment gateways)
• Device details, IP address, and browsing behavior through cookies or analytics tools

2. How We Use Your Information
Your data is used only for legitimate business purposes, including:
• Order processing, confirmation, and delivery
• Customer service and support
• Sending order updates via SMS, Email, or WhatsApp
• Improving website performance and customer experience
• Marketing and promotional communication (you may opt out anytime)

3. Sharing of Information
We do not sell or rent your personal data. Limited information may be shared with trusted partners such as courier services, payment processors, and technical service providers strictly for order fulfillment and store operations.

4. Data Security
We implement reasonable security measures to protect your personal information. Payments are handled through secure, encrypted payment gateways to ensure safe transactions.

5. Cookies & Tracking Technologies
Our website may use cookies, pixels, and analytics tools to understand user behavior, improve website functionalit